Shipping Policy

Do you offer "Free Freight?" 

No, we DO NOT offer free freight. All merchandise ships from our warehouse F.O.B. Bensalem,PA. It s the customers responsibility to pay for all freight. We pride ourselves in getting the lowest prices for your shipment. 

 

Please state in the additional comment section if need shipping charges approved before your order is shipped. Please state in the notes section if your shipping address is a residence or business address for the most cost-effective shipping price.

 

How long does it take to ship an order? Depends on the season. Typically an order can be pulled and shipped within 3 to 5 working days. But during our busier shipping season (August thru November) it could take 10 to 14 days. It’s best to contact your sales person or customer service to find out current shipping time frames.

 

Our shipping volume increases during holiday seasons; from Halloween to Christmas months. We may have a slight delay during those particular seasons. We know and understand that getting your order out in a timely matter.

 

How much is my freight going to cost? 

Depending on the size, weight and where it’s shipping will determine how much the freight will cost. All freight is paid by the customer and will be quoted F.O.B. our warehouse located in Bensalem,PA 19020 near Philadelphia. We will get several quotes for you and notify you of the charges before shipping your order.

 

Shipping charge is calculated separately after order is placed and packed ready to ship. There is no standard shipping cost. Shipping cost is calculated by weight and size of boxes in total order. Customers can provide their own collect/pre-paid routing to ship.

How do you ship your merchandise? We use many trucking companies in addition to UPS. 

Nidico Group Inc. works with many trucking companies and will request several quotes to assure you the best possible shipping rate. All orders are carefully picked, checked, and shrink wrapped on pallets. If you have any further questions please contact our Customer Support representative. We do not own any trucks for delivery service and have no control over current freight rates. 

Do you ship internationally?

Nidico Group Inc ships products around the world. Make sure you find a reliable Freight Forwarder to move your order efficiently. We encourage that you locate a freight forwarder familiar to with shipping to your country. We can recommend a freight forwarder but we are not responsible for any services provided by them. 

Can I request a special delivery service?

Inside deliveries/LiftGate/Call for appointments services can be requested at the responsibility of the customer for extra charges. We  Nidico Group Inc. will not pay and is not liable for any additional charges requested by the trucking companies for special delivery. Please make sure to  note any requests when placing the order for convenience and accurate invoicing of any extra charges on your order.

Commercial Delivery - Nidico Group works with wide range of trucking and transportation companies throughout the country so yoiu can benefit from the best inexpensive, reliable, quickest, and safest delivery method possible. Customers may provide collect/prepaid routing to ship their order. 

Residential Delivery - We must know ahead of time if your order is shipping to a residence. Most shipping companies have a standard fee applied to all residential deliveries. Shipments with a residential destination can be subject to a fuel surcharge and additional charges may apply. 

**Disclaimer**

Time Line For Transportation: (Estimates only from the time they leave our facility)

East Coast - Estimated 1 to 3 Business days

Midwest - Estimated 3 to 5 Business days

West Coast - Estimated 5 to 7 Business days

International - All will depend on country and freight forwarder shipping schedule

DISTRIBUTOR OF HOME TEXTILES

NIDICO GROUP INC

MAIN OFFICE/WAREHOUSE

775 AMERICAN DRIVE

BENSALEM, PA 19020 USA

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CONTACT US

T. (215)-604-1010

F. (215) 604-1110

MON-FRI   9 AM - 5 PM EAST